Quicken Customer Care

Decoding Quicken Download Error 351 – Causes and Solutions

Quicken users may encounter various errors while managing their financial data, and one such issue is Quicken Download Error 351. If you’re facing this error, it could disrupt the downloading of transactions and updates from your financial institutions. In this post, we’ll delve into what Quicken Download Error 351 is, potential causes, and effective solutions to get you back on track.

Understanding Quicken Download Error 351:

Quicken Download Error 351 is an error code associated with difficulties in retrieving financial data from your bank, credit card company, or other financial institutions. This error can manifest when Quicken encounters problems during the downloading process.

Possible Causes of Quicken Download Error 351:

Outdated Quicken Version: Ensure that you are using the latest version of Quicken, as older versions may have compatibility issues with financial institutions.

Incorrect Account Information: Double-check that the account details and login credentials for the financial institution are accurate in your Quicken settings.

Temporary Server Issues: Sometimes, financial institutions experience temporary server problems, causing interruptions in data downloads.

Firewall or Antivirus Interference: Your firewall or antivirus software may be blocking Quicken from establishing a secure connection with your financial institution.

Steps to Resolve Quicken Download Error 351:

Update Quicken:

Open Quicken and go to “Help” > “Check for Updates.”

If an update is available, install it to ensure you are using the latest version.

Verify Account Information:

Double-check the account details and login credentials for the financial institution in your Quicken settings.

Check for Server Issues:

Visit the official website of your financial institution to check for any server outages or maintenance periods.

Review Firewall and Antivirus Settings:

Ensure that your firewall or antivirus software is not blocking Quicken.

Add Quicken to the list of trusted applications to prevent interference.

Reset Account Connection:

In Quicken, go to “Tools” > “Account List.”

Click “Edit” for the affected account and choose “Online Services.”

Click “Deactivate” and then “Activate” to reset the connection.

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